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Please note that this page does not hosts or makes available any of the listed filenames. You
cannot download any of those files from here.
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| 01 - ITIL - Foundations Introduction.mp4 |
41.67MB |
| 02 - ITIL Foundations - Terminology.mp4 |
58.64MB |
| 03 - ITSM and Services.mp4 |
49.80MB |
| 04 - Processes and Functions.mp4 |
55.79MB |
| 05 - Service Lifecycle.mp4 |
56.71MB |
| 06 - Service Strategy - Introduction.mp4 |
61.77MB |
| 07 - Service Strategy - Service Packages, SLPs, and Assets.mp4 |
53.12MB |
| 08 - Service Strategy - Service Portfolio Management.mp4 |
43.70MB |
| 09 - Service Strategy - Financial Management for IT.mp4 |
55.88MB |
| 10 - Service Strategy - Business Relationship Managment.mp4 |
53.84MB |
| 11 - Service Design - Introduction.mp4 |
41.20MB |
| 12 - Service Design - Supplier Management.mp4 |
53.12MB |
| 13 - Service Design - Service Level Management.mp4 |
58.14MB |
| 14 - Service Design - Service Catalogue Management.mp4 |
45.35MB |
| 15 - Service Design - Availability Management.mp4 |
66.01MB |
| 16 - Service Design - Capacity Management.mp4 |
53.84MB |
| 17 - Service Design - Information Security Management.mp4 |
47.14MB |
| 18 - Service Design - Design Coordination and IT Service Continuity Management.mp4 |
57.80MB |
| 19 - Service Transition - Introduction.mp4 |
46.35MB |
| 20 - Service Transition - Transition Planning and Support.mp4 |
45.82MB |
| 21 - Service Transition - Change Management.mp4 |
46.61MB |
| 22 - Service Transition - Knowledge Management.mp4 |
44.08MB |
| 23 - Service Transition - Service Asset and Configuration Management.mp4 |
52.20MB |
| 24 - Service Transition - Release and Deployment Management.mp4 |
76.09MB |
| 25 - Service Transition - Review good.mp4 |
49.31MB |
| 26 - Service Operations - Overview.mp4 |
49.75MB |
| 27 - Service Operations - Service Desk Function.mp4 |
72.14MB |
| 28 - Service Operations - Technical, Application, and IT Operations Management Functions.mp4 |
48.27MB |
| 29 - Service Operations - Incident and Problem Management.mp4 |
87.06MB |
| 30 - Service Operations - Event and Access Management.mp4 |
64.76MB |
| 31 - Service Operations - Request Fulfillment.mp4 |
46.66MB |
| 32 - Continual Service Improvement.mp4 |
60.38MB |
| 33 - ITIL Exam Cram.mp4 |
30.41MB |